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Organizations, projects & environments

The tenancy tree, roles and what is scoped where.

LevelHoldsNotes
OrganizationMembers, billing, invoices, the audit trailUsage from every project rolls up into one invoice.
ProjectEnvironments, project members and their roles, retentionRoles are granted per project.
EnvironmentAPI keys and all product dataEvents, errors, rooms, flags, campaigns… are all environment-scoped.

Roles

Access is granted per project on a four-step ladder:

RoleCan
OwnerEverything, including deleting the project and managing owners.
AdminManage members, keys, settings and every product.
DeveloperUse and configure every product (including Telescope settings).
ViewerRead data in the console.

Invite people from IAM in the console; an invitation link adds them to the organization and project with the role you picked.

Names and slugs

An organization or project has a name and a slug. The slug never changes. Renaming is limited — an organization once every 12 months, a project once every 6 — so links and reports stay recognisable.

Data retention

Each project has a retention window. Telemetry older than the window is no longer returned by the console or the API. Telescope keeps its own, shorter retention (48 hours by default, up to 14 days) configured under Telescope → Settings.

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